Make a Difference as a Volunteer

Cambridge Health Alliance works every day to help people stay healthy. We care for all - promoting health in our hospitals, care centers and communities. By volunteering, you are part of this important work and become part of the CHA family.

You can make a difference to thousands of patients - people from all walks of life. Volunteering allows you to make connections with professionals, support your community, and gain practical experience.

Volunteer at a CHA hospital, department or primary care location

What volunteers do:

• Work at our reception areas to welcome and direct patients
• Escort patients to appointments or exam rooms
• Help our elderly patients with tasks related to their appointments
• Provide basic support to help various departments run more smoothly
• Share your skills to improve CHA

 Email Volunteer Services to discuss your interests, skills and find out more about volunteer opportunities.

Patient and Family Advisory Council (PFAC)

If you are a CHA patient and want to help CHA do better, the PFAC is a perfect place to volunteer. PFAC members share insight, advice and input on all aspects of CHA. The purpose of the council is to provide a structure to hear from patients about their experiences of care, empowering patients to improve the organization. The group meets monthly at via Google Meet. Members are sometimes asked to participate in questionnaires and other projects outside of the meetings. Your voice matters to CHA.

Learn more about PFAC and how to join.

Volunteer Health Advisors (VHAs)

If you are interested in helping to improve the health of communities in this area, the VHA program is a great way to make a difference. VHAs act as a bridge between the community and CHA. They are respected community health workers who have a close understanding of the community they serve. The Volunteer Health Advisor (VHA) program trains and supports volunteers to provide culturally and linguistically appropriate community education for underserved and hard-to-reach populations. This work leads to better access to care and better health, helping to reduce disparities in health care and health outcomes in under-served communities.

Find out more about the VHA program.

Malden Patient and Family Advisory Council (Malden PAC)

If you're a patient at CHA Malden Care Center, we invite you to joing the Malden PAC. The mission of the Malden PAC is to help make Cambridge Health Alliance a place of collaborative care and mutual respect for both patients and staff by empowering patients to access care, information and support in ways that allow them to actively pursue wellness. Help improve patient experiences and wellness. We invite you to share your ideas and what it’s like for you to receive care. Your voice matters to us.

The council meets the fourth Wednesday of every month, 6:00 – 7:30 p.m. at CHA Malden Family Medicine Center, first floor conference room.

Please contact Tara Gray at 781-338-8916 or tgray@challiance.org for more information about how to join the council.